September 30th, 2020 | 43 mins 41 secs
advice, anxiety, dvm, introvert, introvets, vet, veterinarian, veterinary, veterinary technician, voicemail fail, wow cat
In snack-sized episode 11, the advice column is back! A veterinary staff member is dissatisfied with the veterinary care of their own pet. Also, JJ tells the WOW cat story, and we hear a listener story about a voicemail fail.
September 2nd, 2020 | 50 mins 2 secs
advice, angry clients, anxiety, difficult clients, dvm, grumpy cats, introvert, introvets, listener stories, vet, veterinarian, veterinary, veterinary technician
Lauren and JJ read some listener mail and give advice about dealing with grumpy clients, plus the Spicy Purrito Feline Chili Pepper Rating System is explained!